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Member centerDistek's Validation Service Group utilizes highly skilled chemists and technicians that undergo comprehensive training and certification in all aspects of validation services. Our product is our people, each of which had an unparalleled commitment to both customer service and assuring that your instrument is performing according to industry specifications.
Learn MoreService and support from Distek is unparalleled in the industry. With over 50 years of experience, Distek is well-qualified to meet the unique challenges of your laboratory.
50 Years of Experience
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Industry Know-How
We rave daily about our Distek BIOne 1250 benchtop bioreactor to anyone who will listen. But as cool as the technology is, we can't say enough good things about the team at Distek! Our experiences with Distek at BioTC Oklahoma have been the best we've had with any vendor as we set up this new training center. Their customer service, support, and eagerness to partner continue to blow us away.
Executive Director
I just wanted to provide feedback on the process of getting the Distek units in and qualified. It was quite possibly the best experience we have had to date on purchasing, receiving, installing and qualifying the units. The communication throughout the process was excellent from Distek’s side, the speed, attention to our need of ASAP once we finally got approval to purchase was great and the two individuals that came immediately after deliver were amazing.
Thank you very much for making this process as easy as you did!
End User
The BIOne 1250 System provided a refined take on traditional benchtop cell culture operation. The UI of the BIOne 1250 System was appealing and easy to use when navigating to different control parameter windows.
Graduate Student, Biopharmaceutical Processing
"I started using Distek's Opt-Diss fiber optics technology more than 10 years ago in a different company and am a big fan of it. We purchased the Opt-Diss 410 a couple of years ago and have been very happy with it. The ease of use and instant data availability is a big factor for us in a development setting. There is real time data, no volume correction, no line purging and no air bubble problem. One of the biggest advantages is that you can take very frequent data points at the start of dissolution and program the sampling according to the characteristics of the formulation. Cleaning is very easy after use. The probes are surprisingly robust. I enjoyed working with all the sales managers I interacted with. The field support staff have been excellent, very dedicated and very friendly. I applaud Distek's retention of good people! It makes a huge difference in the user experience!"
Director of Formulation
What impressed me the most about the BIOne 1250 controller was how intuitive it is to use. My students started using it right away. I also liked the ability to
remotely view data.
Biomanufacturing Instructor
"We are a small company with tight budgets. This being said, we continue to renew our services with Distek because of the quality of the service technicians. We feel that their product knowledge and willingness to teach the nuances of the equipment is value added for us rather than seeking third party alternatives."
Director
"My overall experience with Distek has been excellent, from customer and technical support to the design, quality and reliability of the instruments. Our lab uses almost exclusively Distek instruments as they are preferred by the laboratory analysts due to their reliability and ease of use."
Manager
"We have all Distek products in our lab: dissolution baths, media prep, and vessel washer. We are very pleased with the products, especially the vessel washer and its quietness. Please keep up the good work. Also, the technical services staff and sales rep are very helpful and knowledgeable. Distek is the number one choice when considering our lab's dissolution apparatus."
End User
"I have used other dissolution equipment and have now found Distek to be superior. I am very pleased with the performance for the equipment. I will buy more units to replace older and other vendor equipment and it will definitely be Distek."
Manager and End User
"Distek's new technology is fast efficient, energy saving, environmentally clean and meets all compliance requirements. I am very satisfied with the calibration services, IQ, OQ, and PQ during installation conducted as per company requirements."
Manager
"Distek equipment is easy to operate and the training provided by service representatives is very good. Distek is #1 for dissolution equipment and it provides advanced technology."
Manager
"I highly recommend the ezfill to associates involved in dissolution. The ezfill is a wonderful, cost and time saving device. It is an easy addition to any laboratory with little training needed. It also ensures proper degassing of media - critical to dissolution and normally hard to achieve. And takes up very little space."
Purchase Influencer
"I have become known as the "dissolution queen" around my department; I have won back clients for my company by utilizing the autosampler with the dissolution units at their full capacity, with accurate deliverance and quality values."
End User
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